Terms of service

Terms of Service

This website is operated by BrowNova. By visiting our site or purchasing from us, you agree to the terms below.

1. Products

We make every effort to display our products and their colours accurately. Actual shades may vary slightly depending on your screen. Our cosmetic products are intended for external use on the eyebrow area only.

2. Pricing and availability

All prices are shown in US dollars and include free shipping to the United States. We may change prices or discontinue any product at any time. We reserve the right to limit quantities and to refuse or cancel any order, including orders that appear fraudulent. If we cancel your order, you receive a full refund.

3. Orders and payment

By placing an order you confirm that the payment method used is yours and that the billing and shipping information you provide is accurate and complete. Payments are processed securely by Shopify Payments; we never see or store your full card details.

4. Shipping and returns

Delivery times and refund rights are set out in our Shipping Policy and Refund Policy, which form part of these Terms.

5. Safety and intended use

Our products are cosmetics, not medical devices, and are not intended to diagnose, treat, or prevent any condition. Please patch-test before first use. Discontinue use and consult a physician if irritation occurs. Keep out of reach of children. Avoid contact with the eyes.

6. Accuracy of content

We work to keep the information on this site accurate and current, but we do not warrant that product descriptions or other content are error-free. If we discover an error in a price or description, we may correct it and cancel any affected order with a full refund.

7. Intellectual property

All content on this site — including text, images, logos, and the BrowNova name — is our property or is used under licence, and may not be reproduced without written permission.

8. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim relating to a product is limited to the amount you paid for that product. Nothing in these Terms limits any right you have under applicable consumer protection law.

9. Privacy

Your personal information is handled as described in our Privacy Policy.

10. Changes to these Terms

We may update these Terms at any time. The version published on this page at the moment you place an order is the version that applies to that order.

11. Contact

Questions about these Terms: support@brownova.co